Customer loyalty is more fragile than ever.
Updated: Oct 9
Customer loyalty is more fragile than ever. Though businesses are seeing an increase in online shopping, purchases are now driven by convenience rather than loyalty. With all the new consumers that are just beginning their online journey, it is more important than ever to deliver a seamless experience to build a lasting customer relationship.
I'm running a free Webinar on Tuesday 10.00 am (GMT).
Learn how businesses can personalise the customer journey from start to purchase and increase online conversions.
And keep those customers coming back for more.
It's a 60 minute insight into where we are now and where we need to be going.
Attendees will learn:
· How to connect online and offline customer data
· The online behaviours of different age segments
· How one retailer drove a 50% increase in e-commerce sales
Start your journey here and start Doing it Differently!
Places are limited to 20 delegates to encourage group involvement.